Orders are processed as they come in, regardless of the shipping method chosen. We pride ourselves in our quick turnaround, but we want to manage your expectations so that you are not disappointed! In general, in-stock items will ship the same day if your order is placed by 2PM CST. (If you want something quickly, call or text us. We have thousands of items on the floor.) If your item is not in stock and needs to be made, depending on the complexity of the design, it can take up to 5 business days for it to be produced and ready to ship. Once it is made, it will ship via whatever method chosen at checkout. Expedited shipping only guarantees faster delivery once an item is made. Once your item is on the way, a notification will be sent to you via email, along with a tracking number. If you would like to check on the status of an order in progress, please message us or call us at 615.269.5600.
We know that sometimes you need your jewelry quickly for special occasions and if this is the case, we will do everything we can to rush your order. If your order is a rush, please call, text or email us and we will send you an email letting you know when you can expect your item as well as any estimated rush shipping charges.
People come in all shapes and sizes, and we want your jewelry to fit you perfectly. If you would like to customize the length of our necklaces, earrings, or bracelets, please message us or call us at 615.269.5600. Let us know the item you would like to have adjusted. In most cases, there will be no extra charge for custom sizing. If there is an extra charge, we will call you for your credit card.
Custom orders placed on or prior to December 10th are guaranteed processed and delivered by Christmas with standard Free shipping. All orders for In-Stock items must be placed on or prior to December 15th for guaranteed Christmas Delivery with standard Free shipping; this date also applies to Custom Orders in which FedEx Overnight shipping will need to be purchased for guaranteed delivery. All orders needing shipment will need to be placed on December 19th with FedEx Overnight shipping for guaranteed Christmas delivery.
Judith Bright and associates will do our very best to process all orders received after December 19th in order to be received before the holidays! Please contact us for suggestions of in-stock items ready to ship or be picked up!