Please allow 10-14 business days for production, processing, and handling time for orders to be shipped out! We hope you find value in each piece, handcrafted with heart and soul by one of our talented artisans!
Our items are available in a staggering combination of around 30,000 different options, therefore retail stock comes in limited supply. If you need something in a pinch, please contact us and we’ll let you know what’s ready to roll.
Orders are processed and fulfilled Monday-Friday as they come in, regardless of the shipping method chosen. Custom orders placed on Saturday and Sunday are processed the following business day. If your order is placed on or during a major holiday, your order will be processed the following business day. Orders containing items in-stock placed prior to 12 PM CST Monday-Friday will go out the same day. After 12 PM CST orders will go out the following business day.
Shipping Methods & Cost
To provide our customers with the most affordable shipping service we use the USPS First Class Business Mail, FREE OF CHARGE, on all orders unless otherwise selected during the checkout process.
Judith Bright LLC. currently ships within the Continental U.S, Hawaii & Alaska. We hope to add International shipping in the near future! We cannot express ship to APO/FPO & P.O.
If shipping items to multiple addresses of two or more, a $3.00 charge per each additional address will be applied at the time of checkout. Other shipping methods offered include USPS Priority Mail, FedEx 2nd Day, FedEx Standard Overnight, and of course In-Store Pick Up options!
NOTE: For all orders over $500 a $2.50 fee for USPS and a $5.00 fee for FedEx will automatically be added on to your order, and a signature will be required upon delivery. If your order is less than $500 and you are worried about delivery or theft, you have the option to purchase signature required for the prices stated above. Customers will receive a notification via e-mail once your order has shipped containing a tracking number.
Per USPS & FedEx Guidelines:
USPS First Class Mail: 1-5 business days, uninsured.
USPS Priority Mail: 1-3 business days, insured up to $50.00.
FedEX2nd Day: Delivery by 4:30 p.m. in 2 business days to most areas, by 8 p.m. to residences. Available throughout all 50 states.
FedEx Standard Overnight: for delivery by 3 p.m. to most addresses, and by 8 p.m. to residences.
Shipping Policy Fine Print
CANCELLATIONS/CHANGES TO ORDERS
Once Orders are placed they are put in productions and we cannot guarantee changes or cancellations to orders, although we will do our best! Please review your order before it is placed to ensure accuracy. You will be notified via e-mail if we are able to accommodate your requests.
UNDELIVERABLE / REFUSED PACKAGES
Packages returned with delivery failure (multiple delivery attempts, insufficient address information, refusal, canceled after shipment, etc.) due to customer error will incur a $5.00 restocking/reshipping fee. Restocking & Reshipping fee will be applied to the final refund amount or charged upon re-shipment of the order once the original package is received in-house.
LOST OR UNRECEIVED PACKAGES
If your package gets lost in transit, Judith Bright LLC. will do everything we can to assist you, although we cannot be held responsible for packages once proof of delivery is generated.
All orders placed over $500.00 will automatically require a signature upon delivery regardless of the courier. For all other orders please add a note at checkout if you wish for your package to be signed for upon delivery, otherwise noted, we will assume no signature is required.
Since we cannot be responsible for delivered packages that have been lost or stolen, we highly recommend selecting a delivery address that you trust and select a shipping method accordingly.
Custom orders placed on or prior to December 10th are guaranteed processed and delivered by Christmas with standard Free shipping. All orders for In-Stock items must be placed on or prior to December 15th for guaranteed Christmas Delivery with standard Free shipping; this date also applies to Custom Orders in which FedEx Overnight shipping will need to be purchased for guaranteed delivery. All orders needing shipment will need to be placed on December 19th with FedEx Overnight shipping for guaranteed Christmas delivery.
Judith Bright and associates will do our very best to process all orders received after December 19th in order to be received before the holidays! Please contact us for suggestions of in-stock items ready to ship or be picked up!